In response to rising living costs, the Western Australian government has announced a $700–$725 electricity credit for eligible households and small businesses in 2025.
This initiative aims to alleviate financial pressure by offsetting electricity expenses during peak usage periods.
Overview of the Electricity Credit
The $700 electricity credit for households and $725 credit for small businesses will be distributed in two equal instalments:
- First Instalment: $350 in the July–August 2025 billing cycle
- Second Instalment: $350 in the December 2025–January 2026 billing cycle
These credits will be automatically applied to eligible electricity accounts, providing timely relief during the coldest and hottest months of the year.
Eligibility Criteria
Households
To qualify for the $700 electricity credit, households must:
- Have an active electricity account with Synergy or Horizon Power
- Be on a residential tariff (excluding business tariffs like K1)
- Have the account active as of the eligibility date set by the government.
Households not directly billed by Synergy or Horizon Power, such as those in embedded networks (e.g., apartment buildings, retirement villages), may still be eligible and should refer to the WA Government’s official guidelines for application procedures.
Small Businesses
Eligible small businesses can receive a $725 electricity credit if they:
- Consume less than 50 megawatt-hours (MWh) of electricity annually
- Have an active electricity account with Synergy or Horizon Power
Businesses not directly billed by these providers should contact the Small Business Development Corporation for information on how to apply.
How to Claim the Credit
Automatic Application
For most customers with Synergy or Horizon Power, the electricity credit will be automatically applied to their bills. No action is required.
Manual Application
Customers not directly billed by Synergy or Horizon Power must apply through Revenue WA. The application process involves:
- Visiting the Revenue WA website
- Completing the online application form
- Providing necessary documentation to verify eligibility
Ensure applications are submitted before the specified deadlines to receive the credit.
Payment Schedule
| Payment | Amount | Billing Cycle |
|---|---|---|
| First Instalment | $350 | July–August 2025 |
| Second Instalment | $350 | December 2025–January 2026 |
Credits will appear on electricity bills during these periods, reducing the total amount due.
Additional Support Measures
Beyond the electricity credit, the WA government offers other assistance programs:
- Energy Concession Extension Scheme (ECES): Provides support to households not directly billed by Synergy or Horizon Power.
- Hardship Utility Grant Scheme (HUGS): Offers financial assistance to customers experiencing difficulty paying utility bills.
For more information on these programs, visit the
The $700–$725 electricity credit provides significant relief to Western Australian households and small businesses facing rising energy costs.
By understanding eligibility requirements and the claim process, recipients can ensure they receive this valuable assistance. Stay informed through official channels to maximize the benefits of this program.
FAQs
Who is eligible for the $700 electricity credit?
Households with active electricity accounts on residential tariffs with Synergy or Horizon Power are eligible. Small businesses consuming less than 50 MWh annually also qualify.
Do I need to apply for the credit?
If you’re billed by Synergy or Horizon Power, the credit is applied automatically. Others must apply through Revenue WA.
When will the credits be applied to my bill?
The first $350 credit will appear in the July–August 2025 billing cycle, and the second in the December 2025–January 2026 cycle.